Good location for shoppers! Machi Naka (similar to most popular shopping places such as Sunroad, Kamitori, Shimotori) is nearby, and there’re many clothes stores, pharmacy stores and restaurants in walking distance. Even in rainy days, it’s comfortable to go shopping under arcade shopping areas. It takes 5-10 minutes walking to Sakura Machi Bus Terminal, affordable prices with confortable room and great location!
Violet
2025年4月
Modern hotel, seems like new. Bed mattress and linen super soft and comfortable. Baths was possible thanks to a small bathing unit in the bathroom. Staff very friendly too and had good English, recommended local convince stores that could forward my luggage. 15 minute walk away from Matsumoto Castle. Large HD TV in room.
Ross
2025年2月
The staffs are friendly and helpful. It was raining so I opted for early check in for a small fee. They have a translator tool for non Japanese speakers. It is easily accessible either via tram or bus from Kumamoto Station, preferably bus to Sakuramachi Bus Terminal, and can just walk underground to the hotel with escalator if you're having heavy luggage because carrying luggage up tram is really difficult with the high steps and limited space especially when it's raining. There's a lot of food choices, entertainment and convenience stores nearby, quite comfy.
Jia
2024年11月
Excellent, convenient location! Right next to the main shopping street in a vibrant part of Kumamoto! Near to many many eateries. Rooms are well equipped, well-furnished, spacious. Hotel provides little amenities like bath powders, facial masks, etc, available from the lobby area. Rooms are non-smoking, but the hotel has a smoking room on the ground floor, which is really great! Good Japanese breakfast spread, easy check in/out. Staff are friendly and helpful. Hotel has a luggage nanny service to hold your luggage’s if you arrive at the hotel too early.
Chan
2024年12月
Had an amazing stay here, this was the best hotel room I've stayed in throughout my trip in Japan and it has raised my standards for future accommodations. Room and bathroom are spacious, clean, large comfortable bed and enough space for suitcase. Hotel lobby always smelled good and the breakfast was generous, with plenty of options to choose from. Location is an easy flat walk from Sakuramachi bus terminal and they kept my suitcase before checkin time.
Marina
2024年12月
Location was great, walkable to most places we wanted to go so we did not use our car while in Kumamoto. Easy to get parking, even though the parking opposite the hotel was not a discounted parking lot (not 1 of the 3 suggested by the hotel), we parked there anyway out of sheer convenience. Property was very clean, check in and check out was super efficient as it was all automated and self-service. The room was large (we paid for a bigger room) and we were able to move around with ease.
Sandra
2025年4月
・For Japanese standards - room was relatively big ・Comfortable bed with two different pillows ・Equipment seemed new, room was clean ・Eco cleanup (by default room cleaned once per 3 days) ・Location convenient for sightseeing - close to Kumamoto Castle; tram station, bus terminal and many shops & restaurants nearby ・Self check-out / check-in in the machine ・Big tv, table with two chairs
Patryk
2024年5月
Excellent location. Map does not do the location justice. Hotel is very close to covered street mall.( literally out the door, to the right) Shopping, coffee shops drug stores, fresh fruits & more. Few minutes Walking to Kumamoto Castle & Sakura Machi shopping plaza. Perfect for families. Highly recommended!
Cora
2025年3月
Check-in: via the self-check in counter (3 -4 counters opened), which also dispenses breakfast coupons. The counter had language selections (english, chinese etc.) and you can pay by card. There is a staff available if you have questions. Room: stayed on the 11 th floor, highest floor for the building. Towels and toiletries are provided. But rest of the amenities (coffee tea, shower cap, razor etc.) can be collected next to the front desk for no charge. This is great as it reduces waste. Room was 22 m2 which is very spacious for the two of us. We could lay out our 2 medium-sized luggage (25-27 inches each) and have ample walking space. The bed is large and comfortable, TV is large, toilet is well-equipped, table and 2 chairs, fridge are provided. The view from the room was great. Location: great location, area was not sketchy. It was just next to the shopping district (local shopping area and a mall Sakuramachi about a 10-15 mins was away) hence there were MANY food options, including a convenience store below the hotel. The nearest tram station is Karashimacho (red line) which links directly to Kumamoto ekimae station. Breakfast: very good spread of largely local Kumamoto food (including Tapi'en noodle soup, lotus root stuffed with mustard etc.). Breakfast is about $13, very worth it. Coffee/ Tea can be packaged to to-go at no extra cost after your meal.
Yi
2023年12月
Brilliant location right in the heart of Kumamoto. Large size clean room with very comfortable beds. Loved the great bathroom accessories especially the face masks and hair ties (much more that any other hotel offered)
Tania
2024年11月